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Shipping information

Worldwide shipping:

Our goal is to offer you the best shipping options, no matter where you live.

 Items  Shipping Methods Estimated Delivery Time Shipping Fee
E-kits Fedex/DHL/UPS  
  • 3-7 business days (US/CA/AUS)
  • 10-20 business days (Other countires)

$100 per E-kit (US/CA/AUS)

Battery Fedex/DHL/UPS 15-30 business days $100 per battery
Wheelset Fedex/DHL/UPS 15-20 business days $8-10 per kg
Others Fedex/DHL/UPS 5-7 business days $10-20 per kg

 

Note:

(1) If the delivery address is determined by the freight carrier as a remote area, a certain shipping fee needs be charged based on the original free shipping or charged shipping fee.

(2) Due to unforeseen circumstances, including COVID-19, holidays, severe weather, labor strikes, product discontinuations, and supply chain constraints, delivery may be significantly delayed, particularly for parts associated with discontinued products. For questions, please contact Anna at service001@ebikerepairfactory.

(3) International Shipping and Customs Duties
Please note that all product prices and shipping fees do not include any applicable import duties, taxes, or tariffs that may be levied by your country upon arrival. This includes products that are offered with free shipping. The responsibility for paying any import duties or additional charges lies solely with the customer. 

* Sincerely appreciated for your most patience in advance!