Worldwide shipping:
Our goal is to offer you the best shipping options, no matter where you live.
| Items | Shipping Methods | Estimated Delivery Time | Shipping Fee |
| E-kits | Fedex/DHL/UPS |
|
$100 per E-kit (US/CA/AUS) |
| Battery | Fedex/DHL/UPS | 15-30 business days | $100 per battery |
| Wheelset | Fedex/DHL/UPS | 15-20 business days | $8-10 per kg |
| Others | Fedex/DHL/UPS | 5-7 business days | $10-20 per kg |
Note:
(1) If the delivery address is determined by the freight carrier as a remote area, a certain shipping fee needs be charged based on the original free shipping or charged shipping fee.
(2) Due to unforeseen circumstances, including COVID-19, holidays, severe weather, labor strikes, product discontinuations, and supply chain constraints, delivery may be significantly delayed, particularly for parts associated with discontinued products. For questions, contact us at service002@ebikerepairfactory.com.
(3) International Shipping and Customs Duties
Please note that all product prices and shipping fees do not include any applicable import duties, taxes, or tariffs that your country may levy upon arrival. This includes products that are offered with free shipping. The responsibility for paying any import duties or additional charges lies solely with the customer.
(4) Tracking
Once shipped, you’ll receive an email with tracking info. Track your package here: 17track.net
Some parts are shipped via specialized channels, so there may be no tracking updates for 10 – 15 days. Please do not worry. If you have any questions, contact us at service002@ebikerepairfactory.com.
* Sincerely appreciated for your most patience in advance!