Customer Service: +1 888 291 3151

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EUNORAU Key Set for Ebike Battery

Regular price $50.00

Description

Lost Your EUNORAU Ebike Key? We've Got You Covered!

Misplaced the key to your EUNORAU Ebike? Don't fret, we offer tailored solutions for our models. 

Enter the number found on your battery lock. We'll craft a set of keys specifically for your bike. Each order includes two keys.

Buying a replacement battery key isn't the only option; you can also choose to replace the battery base. Please check if the following battery bases are compatible with your ebike.

Where can I find the frame number?

Your bike's serial number might be located in several places. It can also be found on the sticker outside the box in which your bike was delivered.

Please check: 

1.Bottom of the head tube (E-FAT-MN/E-FAT-STEP/E-TORQUE/FAT-HD/FAT-AWD/G30-CARGO/MAX-CARGO/MATE 275/NEW-TRIKE/SPECTER-ST/UHVO)

2.Under the motor (DEFENDER-S/FAT-HS)

3.The back side of the motor (SPECTER-S)

4.The back side of seat tube (D6)

Please Note:

Custom orders for replacement keys or assemblies take approximately 15-30 days to ship.

Important:

  • All keys and assemblies are custom-ordered and crafted specifically for you upon order placement.
  • Due to the personalized nature of these orders, all sales are final. We cannot accept returns or cancellations.
  • This service is non-refundable.
  • We no longer offer replacement keys for some models without lock numbers.

Reviews (3)

Customer Reviews

Based on 3 reviews
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33%
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A
Apm
The replacement keys worked but 2 way communication was poor

The replacement keys worked but 2 way communication was poor, after 3 Weeks I had to start email chain as to what's going on. In their favor they actually replied which you don't often see in email only contacts.So 4+ weeks to get replacement keys.

Thank you for taking the time to share your feedback, and we’re sorry to hear that the communication during your replacement key request was not as timely as it should have been.

While we’re glad the replacement keys reached you, we understand that the delay and lack of timely updates were frustrating. We agree that clearer and faster communication is just as important as resolving the issue itself.

For any future assistance, you’re also welcome to call our customer service team directly at +1 888 291 3151, as phone support can often help us resolve issues more quickly in addition to email support.

We appreciate your patience and your honest feedback — it helps us continue improving our service.

A
Anonymous
10 out of

10 out of i10

A
Andrew Drummond
Great service

Purchased a set of keys for my e-bike to replace ones that were lost. Gave them my model and lock number, product was received in less than 10 days.